TeleMate.Net Software showcased its Universal UC Analytic solution which can scale across the entire UC stack to deliver relevant and actionable data across the entire unified communications stack including voice, video, instant messaging, presence, contact center and other data network systems. .
In addition to being independent of UC components, it is also independent of vendors, providing visibility into mixed deployments of Cisco, Microsoft, Polycom, Acano, Vidyo, Avaya, Unify.
“Our Universal UC Analytics capabilities are game-changing,” Steve Tabaska, CEO of TeleMate, said in a statement. “A recurring theme for our clients is the challenge of managing siled tools to help them gather inadequate information. Having accurate, real-time information is the basis of sound decision making in any business.
TeleMate’s Universal UC Analytics provides high-level, granular visibility into how technology is being used, adoption rates, quality of experience, and impact on the network.
TeleMate offers the ability to deploy in a multi-tenant environment for easier management and visibility of internal and external customers. In addition, TeleMate’s Universal UC Analytics solutions can be deployed as a virtual machine software license on-premises or in the cloud.